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Privacy Policy Page

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Privacy Policy – BlackGold Hardware


At BlackGold Hardware, your privacy is our priority. We collect and protect your personal information to provide a safe, reliable, and professional marketplace for construction and real estate-related products.


1. Information We Collect

  • Personal Information: Name, CNIC, phone number, email address, billing/delivery address.

  • Business Information (for sellers): Company name, business registration, tax details.

  • Order Information: Products purchased, order history, payment method.

  • Technical Data: IP address, browser type, and device details for website performance and fraud prevention.


2. How We Use Your Information

  • To process and deliver your construction material orders efficiently.

  • To verify sellers and ensure authenticity of listed products.

  • To communicate order updates, promotions, and policy changes.

  • To prevent fraud, disputes, and misuse of the platform.


3. Data Sharing

  • We share buyer details with sellers and delivery partners only for order fulfillment.

  • Seller business details may be visible to buyers for trust and verification.

  • We do not sell or trade your personal information to third parties.

  • Legal disclosures may be required if demanded by law enforcement or regulators.


4. Payment Security

  • Payments via Bank Transfer, COD, or approved gateways are protected with secure encryption.

  • We do not store sensitive card/banking details on our servers.


5. Cookies & Tracking

  • Our website uses cookies to improve user experience, such as remembering cart items and tailoring product suggestions.

  • Users may disable cookies from browser settings, but some features may not function properly.


6. Data Retention

  • Buyer and seller data is retained only as long as necessary for legal, accounting, or dispute resolution purposes.

  • Users may request data deletion by contacting our support team.


7. User Rights

  • Buyers and sellers have the right to access, update, or correct their information.

  • Users can opt-out of promotional emails anytime.

  • Sensitive data will only be shared with consent or legal requirement.


8. Security Measures

  • We use encryption, access control, and monitoring to protect data.

  • Sellers and staff are trained to handle buyer information responsibly.


9. Policy Updates

  • This Privacy Policy may be updated as needed. Any changes will be posted on this page.


For any privacy-related queries, please contact: 

support@blackgoldhardware.com

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